24/7 Emergency Line 800-847-0114
Massachusetts Water Damage Specialists

Water Damage Restoration
We Arrive in 60 Minutes or Less

Burst pipes, basement flooding, storm & flood damage — we respond immediately, 24 hours a day, 7 days a week, including holidays.

Call Now: 800-847-0114

Free estimate · Insurance claims handled · No obligation

IICRC Certified
BBB A+ Accredited
4.6 Google Reviews
Serving MA Since 1997

⚠️ Every hour water sits, the damage gets worse and the repair cost goes up. Don't wait — call us now.

RestorePro emergency response fleet of branded vans and trucks on a Boston street
Real Local Company

Real Crews. Real Trucks. Ready 24/7.

Branded RestorePro vans and trucks staged across Eastern Massachusetts so we can roll the moment your call comes in. No subcontractors, no third-party dispatch — our IICRC-certified team shows up in our trucks, with our equipment, in 60 minutes or less.

  • Fleet of branded vans + service trucks
  • W-2 employees, no subs
  • Industrial extraction gear on every truck
  • Family-owned, MA-based since 1997

Water Damage We Handle — Completely

From the first call to the final inspection, we manage everything.

Burst & Frozen Pipes

Water from a burst pipe spreads fast through walls and floors. We extract, dry, and prevent mold before it starts.

Flooding & Storm Damage

Basement flooding, storm water intrusion, and failed sump pumps. We have the industrial equipment to handle it all.

Appliance Leaks & Sewage

Dishwashers, water heaters, washing machines, and sewage backups. We clean, sanitize, and fully restore the area.

Flood Damage Cleanup & Restoration

When a flood hits — from heavy storms, river overflow, hurricanes, or burst municipal lines — the difference between minor cleanup and major reconstruction comes down to how fast you act. RestorePro mobilizes flood crews across Eastern Massachusetts within 60 minutes.

  • Truck-mounted extraction for category 1, 2 & 3 floodwater
  • Industrial dehumidifiers + air movers to dry structures fast
  • Antimicrobial treatment to prevent mold growth
  • Contents pack-out, drying, and storage
  • Direct billing with all major insurance carriers
  • Documentation, photos, and moisture readings for your claim
Call Now: 800-847-0114
60
MINUTE RESPONSE, 24/7
  • Storm & Hurricane FloodingSevere weather damage, rising water, wind-driven rain
  • Basement Flood CleanupPump-out, extraction, drying, and sanitization
  • Sewage Backup & Black WaterCat-3 contaminated water; full PPE remediation
  • Sump Pump FailuresEmergency extraction when your pump dies mid-storm
  • Frozen / Burst Pipe FloodsWinter water damage, fast extraction, structural drying

What To Do Right Now — While You Wait

A few quick steps can dramatically reduce damage and your final repair bill. Stay safe — never enter standing water near outlets or appliances.

1

Stop the water source

If a pipe burst, shut off the main water valve. For an overflow, turn off the appliance or fixture. Don't try to fix the pipe yourself.

2

Kill power to the affected area

If water is near outlets, electronics, or your electrical panel, flip the breaker before going in. When in doubt, wait outside and call us.

3

Move soft items off the wet floor

Lift rugs, furniture, books, electronics, and anything porous. The longer they sit in water, the less likely they survive.

4

Take photos — lots of them

Document every wet surface, every damaged item, and the source. Your insurance adjuster will want this. We'll add professional documentation when we arrive.

5

Don't use a household vacuum

Standard vacuums can short out and won't pull deep moisture. We bring truck-mounted extraction that pulls water out of carpet pad and subfloor.

6

Call RestorePro

The earlier we arrive, the more we can save. Free estimate, no obligation, insurance billed directly.

Insurance tip: Most policies require you to take "reasonable steps to prevent further damage." Following these steps helps protect your claim.

What Happens When You Call

No surprises. Here's exactly what to expect from the moment you pick up the phone.

1

You Call

A real person answers 24/7. We confirm your address and dispatch the closest crew immediately.

2

We Arrive in 60 Min

Our IICRC-certified team rolls up with industrial extraction trucks ready to start work the moment we're on-site.

3

Extract & Dry

We pull out standing water, set commercial dehumidifiers and air movers, and monitor moisture readings until the structure is bone-dry.

4

Restore & Bill Insurance

We document everything, work directly with your adjuster, and restore your home to pre-loss condition. You pay your deductible — that's it.

Mold can start growing within 24-48 hours of water damage.

That's why our drying timeline isn't optional. Every hour of delay raises the risk that a water-damage job becomes a mold-remediation job — which costs 3-5x more and isn't always covered by insurance. We dry fast for a reason.

Why Massachusetts Homeowners Call RestorePro First

  • We arrive within 60 minutes — guaranteed, any time, any day
  • IICRC certified technicians with over 25 years of experience in Massachusetts
  • We work directly with your insurance company and handle all the paperwork
  • Industrial drying equipment that removes moisture most companies miss
  • BBB A+ accredited with hundreds of 5-star reviews across Eastern MA
  • We document everything for your insurance claim — no guesswork

Not ready to call?

Leave your number and we'll call you back within 10 minutes.

We never share your information. No spam, ever.

We Handle Your Insurance Claim — Start to Finish

Filing a water damage claim is overwhelming when you're already dealing with a flooded home. We've handled thousands of claims with every major carrier — we'll do the heavy lifting.

Direct Billing

We bill your insurance company directly. You pay only your deductible, nothing more.

Adjuster Meeting

We meet your insurance adjuster on-site, walk through the damage with them, and back up every line item.

Full Documentation

Moisture readings, photos, equipment logs, and a detailed scope of work — everything your carrier needs to approve the claim quickly.

Every Major Carrier

Allstate, State Farm, USAA, Liberty Mutual, Travelers, Nationwide, Farmers — we work with all of them.

Not sure if you're covered? Call us — we'll review your policy with you for free, no obligation.

What Our Customers Say

Hundreds of 5-star reviews from Massachusetts homeowners we've helped recover from water damage.

4.6 / 5.0 across Google, Angi, BBB & HomeAdvisor
Burst & Leaking Pipes

"Felt in a tight situation having a major water leak and infant and wife at home. Wasn't sure what to do or who to call … reasonable price."

— Mike DiPietro · Google Review
Sewage Backup Cleanup

"One of the pipes in my basement clogged causing some sewerage overflow. They were out within an hour or so of my call. They were professional, efficient and did a great job."

— Trish O'Leary · Google Local Guide
Basement Cleanup

"RestorePro did a great job cleaning my cellar after a sewage spill. They came out quickly, charged reasonable prices, were professional and friendly. My cellar looks and smells great!"

— Marie O'Connell · Google Review
Water Damage Mitigation

"RestorePro was great from start to finish. The owner Brian came over right away to assess our mitigation needs."

— D F Scott · Google Review · Apr 2025
Google Reviews Angi (formerly Angie's List) HomeAdvisor BBB Yelp

Certified, Accredited & Trusted

We meet the highest industry standards for water damage restoration in Massachusetts.

IICRC Certified
Institute of Inspection, Cleaning & Restoration Certification
BBB A+ Accredited
Better Business Bureau highest rating
A+
HomeAdvisor Elite
Top-Rated Service Pro — 4.9 stars
Licensed & Insured
Fully bonded, $2M general liability
Since 1997
28+ years serving Massachusetts
24/7 Emergency
60-minute response guarantee

We Work Directly With Your Insurance Company

We work with Allstate, State Farm, USAA, Farmers, Nationwide, Travelers, Liberty Mutual and more

Frequently Asked Questions

Quick answers to what most homeowners ask us in the first 5 minutes of a call.

Will my homeowner's insurance cover this?

In most cases, yes — sudden and accidental water damage (burst pipes, appliance leaks, storm damage) is covered by standard homeowner's policies. Gradual leaks and flooding from outside groundwater typically aren't, though many homeowners carry separate flood insurance. We'll review your policy with you for free and tell you exactly what to expect before any work starts.

How fast can you actually get here?

We dispatch the closest crew the moment you call. For emergencies in Eastern Massachusetts and Southern New Hampshire, we arrive within 60 minutes — often faster, day or night, holidays included. We'll give you a real ETA on the phone, not a window.

How long does drying take?

Most water damage jobs dry in 3-5 days with proper equipment. Severe flooding or hardwood floors can take 7-10 days. We use moisture meters and won't pull our equipment until the structure tests bone-dry — that's what prevents mold.

Do I need to leave my home during the work?

Usually no. We can isolate the damaged area and you can continue living in the rest of the home. For sewage backups, severe flooding, or extensive mold, your insurance will typically cover hotel stays. We'll tell you what's safe and what's not.

What about mold? Should I be worried?

Mold can start growing in as little as 24-48 hours after water exposure. That's why fast extraction and complete drying matter so much. We apply antimicrobial treatments during cleanup and verify every surface tests dry before we leave. If mold has already started, we're certified to handle remediation too.

What does it cost?

Our estimate is always free and you're under no obligation. Most of our jobs are paid through homeowner's insurance — you cover your deductible and we bill the rest. If you're paying out of pocket, cost depends on the size of the affected area, the type of water, and how long it's been sitting. We'll give you a clear written estimate before any work begins.

What areas do you serve?

Eastern Massachusetts and Southern New Hampshire — including Greater Boston (Woburn, Burlington, Lexington, Newton, Wellesley, Waltham), the North Shore (Peabody, Danvers, Lynnfield, Reading, Wakefield), and surrounding communities. Not sure if your address is covered? Call us — we'll tell you in 30 seconds.

Are you licensed and insured?

Yes — we're IICRC certified, BBB A+ accredited, and fully insured. We've been serving Massachusetts since 1997 and our technicians are continuously trained on the latest restoration standards. Insurance carriers know us, trust us, and approve our scopes of work.

Serving Eastern Massachusetts & Southern NH

Not sure if we cover your area? Call us — we'll tell you in 30 seconds.

BedfordBelmontBurlingtonConcord DanversLexingtonLincolnLynnfield NeedhamNewtonNorth ReadingPeabody ReadingStonehamWakefieldWaltham WellesleyWestonWinchesterWoburn
Boston Born & Based

Massachusetts-licensed since 1997. We live, work, and respond where you do — from Boston neighborhoods to the North Shore and Southern NH.

Water Damage Gets Worse
Every Hour You Wait

Call now for an immediate response — free estimate, no obligation.

800-847-0114
✓ Available 24/7 ✓ 60-Minute Response ✓ Free Estimate ✓ Insurance Claims Handled ✓ IICRC Certified ✓ BBB A+ Rated
Call Now: 800-847-0114