24/7 Emergency Line 800-847-0114
Massachusetts Full-Service Water Damage Restoration

Water Damage Restoration
Full Property Restore — Not Just Cleanup

We don't just extract and dry. We restore your home end-to-end — drywall, flooring, paint, content cleaning — with one crew, one bill, one warranty.

Call Now: 800-847-0114

Free estimate · Insurance claims handled · No obligation

IICRC Certified
BBB A+ Accredited
4.6 Google Reviews
Serving MA Since 1997

⚠️ Every hour water sits, the damage gets worse and the repair cost goes up. Don't wait — call us now.

RestorePro emergency response fleet of branded vans and trucks on a Boston street
Real Local Company

Real Crews. Real Trucks. Ready 24/7.

We're not a franchise, and your call doesn't get routed to a national dispatch center. RestorePro is one family business in Woburn, MA. The same crew that's been showing up to Massachusetts homes since 1997 is the same crew rolling to yours. No subcontractors, no third-party dispatch — our IICRC-certified team shows up in our trucks, with our equipment, in 60 minutes or less.

  • Fleet of branded vans + service trucks
  • W-2 employees, no subs
  • Industrial extraction gear on every truck
  • Family-owned, MA-based since 1997

Full Water Damage Restoration in 3 Phases

From extraction to final walkthrough — we handle every phase in-house. No subcontractors, no handoffs.

Phase 1 — Mitigation

Truck-mounted extraction, structural drying, antimicrobial treatment. Stops the damage from spreading and prevents mold from starting.

Phase 2 — Demolition

Removal of saturated drywall, flooring, insulation, and trim that can't be saved. Documented for insurance, hauled off-site.

Phase 3 — Reconstruction

Drywall replacement, flooring reinstall, paint matching, trim work. Your home back to pre-loss condition — same crew, one warranty.

What Full Restoration Actually Includes

"Restoration" means different things to different companies. Most cleanup-only companies hand you off to a separate contractor for rebuild. We do it all in-house with one project manager:

  • Truck-mounted water extraction (Phase 1)
  • Industrial structural drying with daily moisture readings
  • Antimicrobial treatment and mold-prevention application
  • Removal and disposal of unsalvageable materials
  • Drywall replacement, taping, mudding, and texture matching
  • Flooring reinstall — hardwood, tile, vinyl, carpet
  • Paint matching and finish work
  • Content cleaning, deodorizing, and pack-out storage
  • Direct insurance billing for the entire project
Call Now: 800-847-0114
1
PROJECT MANAGER, START TO FINISH
  • Mitigation PhaseExtraction, drying, antimicrobial, daily moisture meters
  • Demolition PhaseSaturated drywall, flooring, insulation removal
  • Reconstruction PhaseDrywall, flooring, paint, trim, finish work
  • Content RestorationCleaning, deodorizing, pack-out and storage
  • Insurance CoordinationOne bill, one project, one carrier conversation

What To Do Right Now — While You Wait

A few quick steps can dramatically reduce damage and your final repair bill. Stay safe — never enter standing water near outlets or appliances.

1

Stop the water source

If a pipe burst, shut off the main water valve. For an overflow, turn off the appliance or fixture. Don't try to fix the pipe yourself.

2

Kill power to the affected area

If water is near outlets, electronics, or your electrical panel, flip the breaker before going in. When in doubt, wait outside and call us.

3

Move soft items off the wet floor

Lift rugs, furniture, books, electronics, and anything porous. The longer they sit in water, the less likely they survive.

4

Take photos — lots of them

Document every wet surface, every damaged item, and the source. Your insurance adjuster will want this. We'll add professional documentation when we arrive.

5

Don't use a household vacuum

Standard vacuums can short out and won't pull deep moisture. We bring truck-mounted extraction that pulls water out of carpet pad and subfloor.

6

Call RestorePro

The earlier we arrive, the more we can save. Free estimate, no obligation, insurance billed directly.

Insurance tip: Most policies require you to take "reasonable steps to prevent further damage." Following these steps helps protect your claim.

What Happens When You Call

No surprises. Here's exactly what to expect from the moment you pick up the phone.

1

You Call

A real person answers 24/7. We confirm your address and dispatch the closest crew immediately.

2

We Arrive in 60 Min

Our IICRC-certified team rolls up with industrial extraction trucks ready to start work the moment we're on-site.

3

Extract & Dry

We pull out standing water, set commercial dehumidifiers and air movers, and monitor moisture readings until the structure is bone-dry.

4

Restore & Bill Insurance

We document everything, work directly with your adjuster, and restore your home to pre-loss condition. You pay your deductible — that's it.

Mold can start growing within 24-48 hours of water damage.

That's why our drying timeline isn't optional. Every hour of delay raises the risk that a water-damage job becomes a mold-remediation job — which costs 3-5x more and isn't always covered by insurance. We dry fast for a reason.

Why Choose Full-Service Water Damage Restoration

  • One crew handles cleanup AND rebuild — no second contractor
  • One project manager from first call to final walkthrough
  • One insurance bill covering the whole job — not split across vendors
  • Same warranty applies to mitigation AND reconstruction work
  • IICRC-certified team trained in restoration AND construction
  • We document for the claim end-to-end — no gaps for the adjuster

Not ready to call?

Leave your number and we'll call you back within 10 minutes.

We never share your information. No spam, ever.

We Handle Your Insurance Claim — Start to Finish

Filing a water damage claim is overwhelming when you're already dealing with a flooded home. We've handled thousands of claims with every major carrier — we'll do the heavy lifting.

Direct Billing

We bill your insurance company directly. You pay only your deductible, nothing more.

Adjuster Meeting

We meet your insurance adjuster on-site, walk through the damage with them, and back up every line item.

Full Documentation

Moisture readings, photos, equipment logs, and a detailed scope of work — everything your carrier needs to approve the claim quickly.

Every Major Carrier

Allstate, State Farm, USAA, Liberty Mutual, Travelers, Nationwide, Farmers — we work with all of them.

Not sure if you're covered? Call us — we'll review your policy with you for free, no obligation.

What Our Customers Say

Hundreds of 5-star reviews from Massachusetts homeowners we've helped recover from water damage.

4.6 / 5.0 across Google, Angi, BBB & HomeAdvisor
Burst & Leaking Pipes

"Felt in a tight situation having a major water leak and infant and wife at home. Wasn't sure what to do or who to call … reasonable price."

— Mike DiPietro · Google Review
Sewage Backup Cleanup

"One of the pipes in my basement clogged causing some sewerage overflow. They were out within an hour or so of my call. They were professional, efficient and did a great job."

— Trish O'Leary · Google Local Guide
Basement Cleanup

"RestorePro did a great job cleaning my cellar after a sewage spill. They came out quickly, charged reasonable prices, were professional and friendly. My cellar looks and smells great!"

— Marie O'Connell · Google Review
Water Damage Mitigation

"RestorePro was great from start to finish. The owner Brian came over right away to assess our mitigation needs."

— D F Scott · Google Review · Apr 2025
Google Reviews Angi (formerly Angie's List) HomeAdvisor BBB Yelp

Certified, Accredited & Trusted

We meet the highest industry standards for water damage restoration in Massachusetts.

IICRC Certified
Institute of Inspection, Cleaning & Restoration Certification
BBB A+ Accredited
Better Business Bureau highest rating
A+
HomeAdvisor Elite
Top-Rated Service Pro — 4.9 stars
Licensed & Insured
Fully bonded, $2M general liability
Since 1997
28+ years serving Massachusetts
24/7 Emergency
60-minute response guarantee

We Work Directly With Your Insurance Company

We work with Allstate, State Farm, USAA, Farmers, Nationwide, Travelers, Liberty Mutual and more

Frequently Asked Questions

Quick answers to what most homeowners ask us in the first 5 minutes of a call.

What's the difference between water damage cleanup and restoration?

Cleanup is mitigation only — extraction and drying. Restoration is the full rebuild: replacing drywall, flooring, paint, trim, and content cleaning. RestorePro does both in-house with one project manager. Most cleanup-only companies will hand you off to a separate contractor for the rebuild — that's where projects go sideways.

How long does full water damage restoration take?

Mitigation runs 3-7 days. Demolition is 1-3 days. Reconstruction depends on damage size: a small bathroom is 1-2 weeks, a flooded basement with hardwood replacement can be 4-6 weeks. We give you a clear written timeline before any work begins.

Can you match my existing flooring, paint, and trim?

Yes — that's what restoration means. We match drywall texture, paint color, hardwood species and stain, tile patterns, and trim profiles. For older or discontinued materials we'll show you the closest match and let you decide before installing.

Will insurance cover the full restoration?

Standard homeowner's insurance covers sudden-and-accidental water damage including the rebuild — not just cleanup. We bill the carrier directly for both phases and document every line item. You pay your deductible and we handle the rest.

Are you licensed for the construction work, not just the cleanup?

Yes — we're licensed and insured for both restoration mitigation AND construction reconstruction in Massachusetts. Our crews include framers, drywall finishers, flooring installers, painters, and electricians. One license, one insurance, one warranty.

Serving Eastern Massachusetts & Southern NH

Not sure if we cover your area? Call us — we'll tell you in 30 seconds.

BedfordBelmontBurlingtonConcord DanversLexingtonLincolnLynnfield NeedhamNewtonNorth ReadingPeabody ReadingStonehamWakefieldWaltham WellesleyWestonWinchesterWoburn
Boston Born & Based

Massachusetts-licensed since 1997. We live, work, and respond where you do — from Boston neighborhoods to the North Shore and Southern NH.

Need Your Home Fully Restored?
One Crew. One Bill. One Warranty.

Free estimate, no obligation. We bill insurance directly — you pay only your deductible.

800-847-0114
✓ Available 24/7 ✓ 60-Minute Response ✓ Free Estimate ✓ Insurance Claims Handled ✓ IICRC Certified ✓ BBB A+ Rated
Call Now: 800-847-0114